Post by michael on Jul 4, 2007 22:18:08 GMT -5
> >>Mouse Balls And Mouse Ball inspector
> >>
> >>
> >>I don't know how they wrote this with a straight face. This was a real
> >>memo
> >>sent out by IBM to its employees in all seriousness. It went to all
>field
> >>engineers about a computer peripheral problem.
> >>
> >>The author of this memo was quite genuine. The engineers rolled on the
> >>floor! Especially note the last couple of sentences.
> >>
> >>"If a mouse fails to operate or should it perform erratically, it may
>need
> >>a
> >>ball replacement. Mouse balls are now available as FRU (Field
>Replacement
> >>Units). Because of the delicate nature of this procedure, a replacement
>of
> >>mouse balls should only be attempted by properly trained personnel.
>Before
> >>proceeding, determine the type of mouse balls by examining the underside
> >>of
> >>the mouse. Domestic balls will be larger and harder than foreign balls.
> >>Ball
> >>removal procedures differ depending upon the manufacturer of the mouse.
> >>Foreign balls can be replaced using the pop off method. Domestic balls
>are
> >>replaced by using the twist off method. Mouse balls are not usually
>static
> >>sensitive. However, excessive handling can result in sudden discharge.
> >>
> >>Upon completion of ball replacement, the mouse may be used immediately.
>It
> >>is recommended that each person have a pair of spare balls for
>maintaining
> >>optimum customer satisfaction. Any customer missing his balls should
> >>contact
> >>the local personnel in charge of removing and replacing these necessary
> >>items.
> >>
> >>Please keep in mind that a customer without properly working balls is an
> >>unhappy customer."
> >>
> >>
> >>I don't know how they wrote this with a straight face. This was a real
> >>memo
> >>sent out by IBM to its employees in all seriousness. It went to all
>field
> >>engineers about a computer peripheral problem.
> >>
> >>The author of this memo was quite genuine. The engineers rolled on the
> >>floor! Especially note the last couple of sentences.
> >>
> >>"If a mouse fails to operate or should it perform erratically, it may
>need
> >>a
> >>ball replacement. Mouse balls are now available as FRU (Field
>Replacement
> >>Units). Because of the delicate nature of this procedure, a replacement
>of
> >>mouse balls should only be attempted by properly trained personnel.
>Before
> >>proceeding, determine the type of mouse balls by examining the underside
> >>of
> >>the mouse. Domestic balls will be larger and harder than foreign balls.
> >>Ball
> >>removal procedures differ depending upon the manufacturer of the mouse.
> >>Foreign balls can be replaced using the pop off method. Domestic balls
>are
> >>replaced by using the twist off method. Mouse balls are not usually
>static
> >>sensitive. However, excessive handling can result in sudden discharge.
> >>
> >>Upon completion of ball replacement, the mouse may be used immediately.
>It
> >>is recommended that each person have a pair of spare balls for
>maintaining
> >>optimum customer satisfaction. Any customer missing his balls should
> >>contact
> >>the local personnel in charge of removing and replacing these necessary
> >>items.
> >>
> >>Please keep in mind that a customer without properly working balls is an
> >>unhappy customer."